I would like to say that the three engineers you sent today did an amazing job. All three of them were both friendly & totally professional, took time to find out what we wanted to get from the positioning of the cameras and explaining how the software worked – nothing was too much trouble for them in making sure us as customers had the right set up and we really felt we received a Rolls Royce style service. If I had three people like that working for me I would consider myself very fortunate that I had people representing my company in such an incredible way out in the field – truly 3 great ambassadors for Brook Security

From my point of view it is difficult to see how you can improve because from design to installation everything was exactly as it should be.

Just wanted to thank you for fitting my new alarm.  We are very appreciative.  Neil was a pleasure to have around.  He is definitely an asset.

I have just had the best service to my alarm system and CCTV ever! Eric is a star, very knowledgeable, helpful and professional.
I am so impressed so thank you!

I would like to thank Terry Roffey and the team at Brook Security for the splendid job they completed recently in fitting an alarm system for our storage facility.

A customer of ours needed to relocate some high value products from their existing storage facility at short notice.  Due the value of the goods, the insurance policy demanded a high specification alarm system to be fitted for the policy to be valid.

Despite being very busy with a contract for an important customer, Terry was able to specify and supply an appropriate system and diverted an engineer for a morning to ensure the alarm system was fitted and operational before the goods arrived.

The installation was completed quickly and efficiently and we were operational in just a few days from the initial enquiry, allow us to keep our clients products safe and secure ready for onward delivery.

I am pleased to recommend Terry and Brook

Excellent company with superb customer service and friendly and helpful engineers.  We have been a customer for several years, very satisfied.


I have dealt with Brook Security for more than 20 years and have always had excellent service.

Once again a fabulous job – very pleased indeed.

I just wanted to say a big thank you to you and your team for the excellent job in fitting our CCTV.  Your Engineer is a great asset to your Company and has done an amazing job – very tidy and a complete professional – big thank you to  him.

I am pleased to say that you can rest assured that I will be recommending Brook Security to whoever needs to know.


Brook Security are our number one choice for security and door access control installations. They always meet our expectations and always provide an excellent and professional service

Just a quick note to thank you for all the support over the last 6 years. As you know, I run a very successful business and need business partners/suppliers to work with me to understand our needs, offer competitive solutions and deliver a valued service to fit in with our (or insurance) requirements.

I expect only the best to match the performance of my businesses and Brook Security have delivered this in the several years I have used their services in various properties for my business and home. I thoroughly recommend your services and would quite happily provide a reference to specific clients should you need it.

We have been working with Brook Security for the last 7 years, they are one of the best. In our commercial refurbishment world we need problem solving proactive partners that are cost effective and hassle free, Brook Security are just that. They have installed door access control, CCTV and intruder alarms on a regular basis for us on various projects through Kent, always to a very high level.

We operate a range of businesses from  40,000 sq ft of Shopping Hall, 72,000 sq ft of Market Hall both requiring monitored cctv and alarms 24 hours a day, 7 days a week. We are able to view our businesses via ipad and computers remotely.

Our other businesses are secure Self-Storage unit and a very secure document storage facility, all our businesses are in East London and Essex.

Brooks Security have worked with us for some years now supporting our need for security and monitoring.

Having worked with Brooks I felt very comfortable contacting them to arrange the security system on my new home which I am so far very pleased with.

We have had James here today installing the new intercom system and wanted to let you know what an asset he is to your business. He has been professional, helpful and friendly. I would have no hesitation in sending him into any business, what a pleasure it has been to meet such a lovely guy.

I want to say a huge thank you to you and all the team at Brooks for the recently installed upgrade to our CCTV system, the picture quality is outstanding and the system is so much more user friendly, although the old system was only installed in 2006 I didn’t realize how much technology had moved on. Very very pleased, worth every penny.