A. The Annual Maintenance includes periodic service visits to:
Check operation of Access Control System.
Access Control Devices (Keypad, Proximity or Biometric Reader).
Locking Method (Maglock, Shearlock, Solenoid Bolt or Electric Release).
Power Supply (Back-up Batteries).
Mechanical Operator (Handle Thumb Turn).
Electronic Accessories (Push to Exit, Emergency Break Glass).
Network Connector between Door Controllers (where applicable).
Event History/Data Log (where applicable).
B. Emergency/Fault Response.
Telephone support for technical matters.
Availability Engineer attendance to site same day/next working day.
C. Exclusions Under Maintenance Cover:
All calls resulting from damage/misuse of System.
Equipment out of warranty.
Hardware i.e. Door Closers, Hinges, Locks etc …
Network faults over IP.IT Networks Client WAN/LAN.
All of the items listed under C will be chargeable at current rates.
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